Mercedes-Benz Certified Collision Repair Centre
When it comes time to repair your vehicle, it is important to always return to a Mercedes-Benz Certified Collision Centre. At Distinctive Auto Works you can be sure that you have a qualified, factory-trained and experienced Technician working on your vehicle, SUV or van (Sprinter or Metris). This, along with us using only Mercedes-Benz GenuineParts and recommended fluids will help ensure your vehicle provides years of driving enjoyment.
Our shop is factory-approved by Mercedes-Benz to meet that manufacturer’s exceptionally high standards in quality and service. That means only Mercedes-Benz-approved repair protocols, from initial measurements to final coat of paint. You can expect exemplary service, genuine parts, and outstanding craftsmanship in all repairs.
In addition, we offer a full lifetime guarantee on the quality of our work. If any issues arise from our workmanship at any time as long as you own the vehicle, we’ll repair it for you.
At the end of the day, you can drive away with the confidence of knowing that your vehicle was restored to its original pre-accident condition.
Why Genuine Parts?
“Collision parts” is a term that refers to parts not normally replaced during the life of a vehicle except in an accident. Examples include fenders, doors, hoods, structural parts, or trim pieces. There are very specific reasons why you should always insist and use a Certified Collision Repair Centre to ensure you receive Genuine Mercedes-Benz replacement parts and repair methods:
- Precisely engineered panels made from the correct grade of steel or aluminum that will fit perfectly in every instance
- Genuine replacement body parts require less surface preparation before painting, resulting in a superior finish and in better savings
- Zincro-plated coating inhibits rust, thereby maintaining vehicle integrity
- Matched exterior and interior trim items only available from Mercedes-Benz
- Assurance that your vehicle will maintain the manufacturer-specified safety standards it had when new. The safety of a vehicle not repaired within these specific standards could be compromised in the event of another accident.
- Backed by our Parts Limited Warranty
On the road, every decision counts. Let us provide you with the most uncompromising reliability, performance, value, and safety your Mercedes-Benz deserves. Accept no substitutes.
We’d love to take you on a tour of our shop and show you our three sparkling prep areas, 10 neatly maintained body stalls and NitroHeat-equipped downdraft spraybooth big enough to welcome a Sprinter van. Because as you know, Mercedes-Benz vehicles are built to exacting specifications from carefully selected metals, plastics and electronic equipment. Preserving the integrity and function of these components means having the right systems and tools. You’d see them all.
For repairing frames, we maintain a full set of the seven factory-spec Celette frame-straightening jigs – one for each of the seven Mercedes classes of vehicle – to restore your vehicles frame to the almost unheard-of tolerance of zero specified by Mercedes-Benz. That’s as precise as you can get – and the tolerance we are able deliver with these amazing devices.
Our paints and NitroHeat-equipped spray booths are also approved by Mercedes-Benz to guarantee our repair will do nothing to diminish your vehicle’s original lustre and weather resistance, or the joy you derive from owning it. Distinctive Auto Works is as committed to using the highest-quality materials and equipment available as it is to reducing our footprint on the environment. We’re pleased to say our advanced nitrogen-driven painting system succeeds in addressing both these concerns with (literally) flying colours. By supplying a smooth, steady flow of 98% pure, heated nitrogen to our paint guns with all impurities and water particles removed, the NitroHeat system produces dramatically less overspray and waste, reducing paint consumption by up to 30%. That keeps tens of thousands of litres of paint a year out of the environment.